Frequently Asked Question
  1. Quality Assurance 
  2. Product Prices / How I Get Prices of The Products 
  3. How We are Offering Excellent Craft Products at Reasonable Prices 
  4. How Can I Place Order 
  5. How I will Get Delivery of My Ordered Products 
  6. How Can I Pay / Payment Methods 
  7. Insurance / Safety Agains Transit Damage / Theft etc 
  8. Return Policy 
  9. Certification 
  10. Legal Notice & Disclaimer 
  11. Privacy Policy

 

Quality Assurance Top
We assure very strict quality control on every piece we manufacture. Stone Craft is Our Passion. We personally supervise & assure best quality Excellent Craftsmanship. Making our every piece a Master Piece. Unlike goods manufactured on a mass scale in a factory with the help of machines, Stone handicrafts are made by hand by Carvers artisans in villages and remote places. Whereas, machined items have precision finish with a very low tolerance, hand-made items obviously have a higher tolerance. Color and texture of Stone being a natural product - would some time slightly differ from item to item. Specifications are subject to change without notice

 

Prices 
Once You Select the few Products of your Choice. Send us a mail giving Product Design, Pic, Code We will Give you the Complete Price Information by Next 1-2 Working day . As Prices Changes from design / size /Stone  & also Freight Changes from destination to destination 


How We Offer Best Craftmanship Product on Reasonable Prices
We have our own stone works so we have no middle man, no shop/store we are directly offering you so we are offering you all their margins to you. We are situated in stone rich area. unlike Europe or America We have Low Cost Skilled Man Power.


Special Prices for Bulk Order
We accept Bulk Orders and depending on the size and nature of order we would offer special terms Pricing for such orders. In case you are interested in bulk purchase of products please email us your enquiry. 

 

Liability
Every care and precaution will be taken by us to ensure proper quality and timely delivery of the Stone handicraft items. However, in the unlikely case of any unforeseen circumstances which prevents us from making the delivery, our liability will be limited to the order amount. 

 

How to Place Order
If you decide to place the order let us know so we will raise you Performa invoice, kindly send us Conformation along with Payment . For larger orders we work on 50% at the time of confirmation and balance against LC/CAD etc in case order is small ( Less then US$/Euro 5000 or equivalent) it would be convenient to both of us to have full at once. you can send us the payment by wire transfer as per detail below.

 

Payment

We Confirm Order only on Receipt of Payment by  Paypal, Bank Wire Transfer / TT (telegraphic Transfer), Bank Letter of Credit (LC). For Larger Order we work on Mutually agreed Payment Terms. 

 

Online by Paypal

 

By Banks
Our Bank Details

AVI International 
Bank A/c no. 7128
Bank Name : Punjab National Bank
Branch : Panchsheel Marg, Udaipur 313001, Rajasthan, INDIA
SWIFT No. : PUNBINBBUDP

Wire Transfer Instruction ( T T ) . 

FOR US$ Payment 
Please Instruct your Bank to Send MT 100 ON SWIFT CODE PUNBINBBUDP 
Please Pay Through ABN AMRO BANK NV., NEW YORK FOR CREDIT TO PUNJAB NATIONAL BANK, JAIPUR OFFICE ACCOUNT NO. 574073544241 FOR FUTHER CREDIT TO ACCOUNT of M/s AVI INTERNATIONAL" ACCOUNT NO. 7128 AT PUNJAB NATIONAL BANK, PANCHSHEEL MARG, UDAIPUR (INDIA) 

PLEASE ASK YOU BANK TO PAY ONLY ABN AMRO BANK NEW YORK (SWIFT No. ABNAUS33)

FOR EURO Payment
Please Instruct your Bank to Send MT 100 ON SWIFT CODE PUNBINBBUD
Please Pay Through ABN AMRO BANK NV.FRANKFURT GERMANY FOR CREDIT TO PUNJAB NATIONAL BANK, FEO, MUMBAI ACCOUNT NO. 5602418/105 FOR FUTHER CREDIT TO ACCOUNT of M/s AVI INTERNATIONAL" ACCOUNT NO. 7128 AT PUNJAB NATIONAL BANK, PANCHSHEEL MARG, UDAIPUR (INDIA)

PLEASE ASK YOU BANK TO PAY ONLY ABN AMRO BANK, FRANKFURT, GERMANY (SWIFT No. ABNADEFFFRA)
FOR GBP REMITTANCE
"PLEASE INSTRUCT YOU BANK TO SEND MT 100 ON SWIFT CODE PUNBINBBUDP 
PLEASE PAY THROUGH NATIONAL WESTMINSTER BANK PLC, LONDON FOR CREDIT TO PUNJAB NATIONAL BANK, FOREIGN EXCHANGE OFFICE MUMBAI, ACCOUNT NO. 04443543M FOR FURTHER CREDIT TO ACCOUNT OF M/S AVI INTERNATIONAL, UDAIPUR ACCOUNT NO. 07128 AT PUNJAB NATIONAL BANK, PANCHSHEEL MARG, UDAIPUR (INDIA) 
PLEASE ASK YOUR BANK TO PAY ONLY NATIONAL WESTMINSTER BANK PLC, LONDON (SWIFT BIC NWBKGB2L) "


Delivery
We manufacture stone Handicraft only on order & delivery are not immediate. On confirm order we Inform you about the approximate delivery time. Generally we take minimum 4 weeks time to dispatch the Items but for bulk quantity time increases. We deliver Good by Air Cargo, Sea Cargo, Courier etc. on FOB or CIF basis 

For shipments outside the India custom's and duty charges may apply. Any customs or import duties are levied once the package reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information.

Return Policy
We manufacture on order basis only & our All sales are final. We have a "no return policy" on all purchases unless there was an error in shipment. In these cases, returns will be accepted within 2 weeks of receipt as long as the goods are in original condition. 

 

Certification 
On Requirement We Give Certificate of Origin, GSP Certificate & Also Arrange Third Party Inspection & Certification

 

Insurance
We Dispatch Material after Covering full risk with Insurance.

 

Legal Notice
All Sales subject to Jurisdiction courts or Consumer Forum in Udaipur (Rajasthan), India only 

Disclaimer
All our Products are for display / show only we will not be responsible for any loss / damage arise on use of it 
If you are still having any Doubts please feel free to ask.

Privacy Policy

Your Name, email id, Phone No is safe with us. We do not share these information out side our organisation.

We don't even see your credit card number because we only accept payments via PayPal, Bank Transfer, Etc which keeps your data safe.